Welcome to SHEIN Privacy Rights Request Center. On this page, you may exercise your rights as a data subject under GDPR or other applicable data privacy laws in your jurisdiction.
For registered SHEIN users who can successfully log in to their SHEIN account, we've made it easy for you to make your privacy-related requests. Please click here for further details.
For general customer support inquiries relating to product purchases, delivery, payment or return issues, please contact SHEIN Customer Support. General customer service questions will not be responded to when submitted via this form.
IMPORTANT NOTICE:
Verification: SHEIN is legally obligated to verify the identity of a requester to ensure that Personal Data from your account can only be accessed and released to duly authorized parties. You may submit your request by completing and submitting this form. To verify your request, we will send a verification email to the address you provide. Once you click the verification link, we will be able to proceed with processing the request based on the verified email address. However, if your account is associated with an email address other than the one provided for verification, we will be unable to fulfill your request and will require you to resubmit your request using your email address associated with your account；
