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Tracking & Delivery
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The whole parcel delivered but not received
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Canada Post – Pickup Instructions
Why was my order divided into two or more packages?
How can I track my order?
How to contact courier company?
Why can't I get in touch with the courier?
How long will my order take to arrive?
Why was my package returned?
The tracking service shows that the attempted delivery of my parcel was unsuccessfully. What can I do?
Why is my order is taking longer than expected?
Why is there no tracking update?
Are there any additional fee for customs?
Why did my package be declined by the customs?
How can I get my order invoice?
Where can I find my proof of delivery?
Canada Post has delivered my package. How can I find it?
What can I do if I accidentally clicked "Received" before delivery?
My order is marked as delivered, but I haven’t received it
What happens if I am not at home when my package arrives?